The HENRY ‘3 strike rule’ – Chili’s FAILED us – for the last time.
Beck and I’ve a 3 strike rule. If we go to a restaurant and it’s bad, bad food or we get bad service; it’s a strike against them. If we go back to this place 2 more times and they continue to suck, after the 3 time, we don’t go back again.
We believe in giving a place a chance; everyone/place can have an off day.
So years ago, Beck and I used to go to Chili’s a lot for their chicken crispers. It was the huge strips/pieces of chicken and the honey mustard they had for the platter; it comes with fries and corn too- but anyways.
But I guess we had a bad run and Chili’s failed our 3 strikes rule and this was before Ethan was born, so at that point I was tired of throwing my money at this place when all they did was disappoint us- so we said never again.
Well, recently I’ve been passing this Chili’s on the way to work and was wondering if they had gotten any better.
Yesterday [around 2:30pm], we decided to go eat and I decided to go to Chili’s to give them a try [again]. Welp, they didn’t disappoint me, they’re the same crappy place with the same crappy service and the platter that I liked [past tensed] so well has gotten smaller [while the price has gone up].
We walked in [it wasn’t busy], the host starts off by giving us 4 adult menus, well it’s 3 and a child. Then she goes to seat us at a table with crap [straw wrappers, food, crayons, straws, etc] still under the table. We asked for a booth, there’s several open, but she asks us to go back and wait in the waiting area [erm ok].
Then more people come in to Chili’s, she says ‘oops, time to start a list…’- serious this is exactly what she says. She turns to the group and says,, ‘who was first?!’ [erm we were] and then [she just walked us back] says ,’ok, you were a party of six’- erm no- party of 3 with a child, remember us? We told you about the 4 adult menus and the dirty table?
And then we wait about 10 minutes. The host takes us over to the table, the waitress comes out. OMG, she looked so happy to be there and she couldn’t be more happy to have us in her section. Her happiness level is non-existent. So, we give her our order for drinks and we asked for the cheese fries [looked good]. The picture was this huge pile of cheese fries, covered in cheese, bacon, jalapenos and a side of ranch.
I should really start taking pictures of what’s advertised and what’s presented; because normally it’s completely different. This was no different and truly disappointing.
We’re presented with this hand-sized portion of fries, with just a little cheese, no bacon bits, no jalapenos and no ranch. Beck and I are looking at each other like WTF?
The waitress comes back, I’ve the menu in my hand and where’s all the stuff? She tells me it’s the kitchens fault and she’ll be right back; she’s, but when she returns we still have no ranch. And the when she finally does come out, she gives us [a group of 4] a small dime sized portion of ranch; so we have to ask for another one. And by this time, I need a drink- and where the blazing hell is that [probably on it’s way]. I like to have a drink when I’m eating my jalapenos [ya know?].
Beck and I order the chicken crispers, Britt gets the nachos [surprise] and Ethan gets his chicken strips.
Beck and I get our plates and we look at each other with this ‘what is this look’ and Britty doesn’t really care, but Beck and I notice all the food and it’s presentation, because we know our rule, and we’re looking to see if we’re being treated right…
And NO, NO WE’RE NOT.
The chicken crispers; cold corn is no way to start a meal [excuse me, warm on top cold on bottom from the heat lamp, seriously]. The bits of chicken we got were the size of my thumb. They were like chicken nuggets… where’s the impressiveness of this? Where’s the big pieces of chicken I see in the menu pictures?! NOT HERE.
And again with the small sized honey mustard… we had to ask for more, so the waitress is off again on another delay mission to the kitchen… argh. There’s no body there! Where did she GO?!
Britty has nachos, a collection of a single layer of nachos in a circle on her plate, lettuce in the middle with a dab of sour cream and a very fine layer of cheese [this plate is $8]; Britty had to ask for more sour cream. It’s very, very sad.
Beck and I looked at each other and just were like, ‘well, we tried…’
So thanks to Chili’s [on DallasTX, North Tollway @ El Dorado] for reminding us— you still SUCK.
Your little ‘soup Nazi’ host sucked, the ‘I don’t wanna’ be here’ waitress sucked, the ‘just enough to say we did bring you something’ food sucked and the priced sucked even more, and we’re not coming back EVER!
For what I got at Chili’s, I could’ve gone to so many other places, gotten better service and better food- like Wendy’s [5 times] and saved some MORE money by paying for a quarter for a laxative.
I look forward to never going there again! 
Until next time,
Larry Jr.
